Heidi MILLER & Hélène SAMUEL

Restaurant and Food Business boutique consulting bureau

Restaurant and Food Business
boutique consulting bureau

"We make your concepts come true"

What we do

WE IMAGINE

STRATEGY & MARKETING
NEW CONCEPT OUTLINE
BUSINESS MODEL

 

 You get a cutting-edge
& profitable food offer

WE ARE INTERNATIONAL

Want to come to France ?
We know the French market
and system by heart

Want to go abroad ?
We understand foreign food cultures
and have a powerful network to help you
export the French Art de Vivre

WE IMPLEMENT

DETAILED CONCEPT & BP
MENU CREATION & SOURCING
CUSTOMER EXPERIENCE
LOOK & FEEL

 

 You get great reviews & happy guests

WE ARE B2C EXPERTS

Want to be sure to hit your target ?

We have a very fine understanding
of the end-consumer’s food needs.


Our approach is always
1 000 % customer-centric

  

WE LAUNCH & DEVELOP

PROJECT MANAGEMENT
RESTAURANT OPENING
ROLL-OUT & DUPLICATION

 

 You open on time, you open on time,
you open on time !

WE MASTER OPERATIONS

Want to cash in ?

Operations on the floor and in the kitchen
are no secret to us.


So what we recommend
will work and succeed for real

  

OTHER AREAS OF EXPERTISE

Trend spotting

Innovation intelligence, benchmarking, food trecks

Coaching & Training

In optimal customer handling and service, operations and cost management, new company set-up and organization

Executive Chef / Entrepreneur Matching

Thanks to our wide and diverse network of Chefs,
we help you find the best one to fit your needs

Who we are

We are a Boutique consulting bureau that imagines solutions and delivers business impact

How do we envision the restaurant & food business for you ?

We believe that eatertainment is the heart of the restaurant and food business. Today’s consumers highly value healthy, environment-friendly, ethical offers. We do, too.

A great restaurant or food experience results from these key elements : excellent products, friendly and efficient service,
soul & atmosphere, good value/price ratio – all enhanced by digital apps, tools, platforms.

We believe that innovation and creativity are crucial, but should never just be a gadget or gimmick. In other words :
Yes to the digital ! Yes to novelty ! But let’s not forget the basics !

We also think that it is quality and sincerity, not price, that define luxury. We therefore will help you to deliver premium food experiences at all prices to your end-customers.

How do we adapt to your needs ?

You already have a vision : we challenge it, enrich it, twist it, detail it, organize it, with you and your teams.

You need fresh eyes, new input : we bring creative ideas and help you to think out of the box – always with an eye on feasibility and profitability.

You need technical expertise : we help you to implement your concept given the constraints and to avoid any traps !

How do we deliver to you ?

We are duo of highly experienced professionals working tightly together on each of your projects.

We do not subcontract because we always want to be fully involved in your projects and work hand-in-hand
with you and your teams.

Your adventure becomes our adventure !

Our Team Members

We are not born consultants, we have practised what we preach - in our own successful restaurants

Hélène Samuel

Heidi Miller

Skills & experiences

Hélène Samuel

  • 4 years as right arm of Alain Ducasse
  • 12 years as Founder and Operator of 4 restaurants
  • 8 years as Restaurant, Hotel & Food consultant around the world
  • Vice-President of Elles sont Food !

Heidi Miller

  • 8 years as restaurant owner and Chef
  • 3 years as Head of restaurant projects for Kusmi Tea
  • 4 years as restaurant and food retail consultant
  • President of the HEC Paris Club of Tourism and gastronomy

Our clients particularly appreciate our :

Entrepreneurial know-how

100%

Agility with independent owners and global corporations

85%

Oral and written fluency in French & English

100%

Extensive network of Chefs, restaurant & food suppliers

90%

Multi-cultural food knowledge

75%

Success stories

7290

restaurants discovered

353

projects completed

3257

eaten chocolate bars

Clients

Prices

Since each project is unique, each estimate is unique as well.
Just to give you an idea, here are some prices of jobs already completed.

WE IMAGINE

Examples

 

Inspirational Food trecks
from 1000 euros

 

Challenge of existing strategy and BP
from 3000 euros

 

Complete revamping of existing concept
from 8000 euros

WE IMPLEMENT

Examples

 

Menu and recipe creation
from 3000 euros

 

Sourcing the best ingredients at the best prices
from 2500 euros

 

Project and contracting assistance
from 500 euros

WE LAUNCH & DEVELOP

Examples

 

Brand-book for franchise development
from 10000 euros

 

Training of service staff
from 1500 euros

 

Pre-opening coordination
from 2500 euros

FAQ

Yes, you get two brains for every project, but there is only one face to customer.
Yes we work with a qualified network of partners that we can either coordinate or recommend to you.
No, we have successfully worked on various offers, going from 10 € a meal to much much more !
No, we work with lots of different partners : hotels, museums, malls, developers, … as well as the food industry. Restaurants are everywhere and today food is a significant element of everyone’s way-of-life.

Contact us

Based in Paris - France, but happy to travel anywhere on planet Earth

Hélène SAMUEL

+33 6 64 53 74 41

helene@h-h.paris

Heidi MILLER

+33 6 48 36 02 28

heidi@h-h.paris